Effective Date: October 18, 2026
At TRINEX (trinexbd.com), we prioritize your privacy and transparency.
1. Information We Collect
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Personal Data: Name, phone number, shipping address, and email when placing an order.
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Automated Data: IP address, device type, and browsing interaction via cookies and tracking tools (e.g., Meta Pixel).
2. How We Use Your Data
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Processing and fulfilling Cash on Delivery (COD) and prepaid orders.
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Order verification via phone/SMS OTP notifications.
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Customer support and improving site functionality.
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Delivering relevant promotional offers and ad campaigns.
3. Data Sharing
We do not sell your personal data. We only share necessary details with trusted partners:
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E-commerce Platform: Shopify (secure store hosting).
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Delivery Partners: Local couriers (e.g., Pathao, Steadfast, RedX) to complete deliveries in Bangladesh.
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Analytics & Ads: Meta and Google for advertising performance tracking.
4. Security & Data Rights
We use standard SSL encryption to protect your information. You may request access to, updates to, or deletion of your personal data at any time.
5. Contact Us
For questions regarding your privacy, email us at info@trinexbd.com.